WHOLESALE Terms
WHOLESALE TERMS
All wholesale orders placed are subject to confirmation and seasonal minimums
Ready-to-Ship: Ready to ship inventory can be ordered via www.mquan.com
Made-to-Order: Custom made-to-order can be placed via wholesale.mquan.com
Accounts: Separate accounts are required to logon for each site
Wholesale Order Minimums:
OPENING ORDER / YEAR: Annual wholesale minimum order is $2500 per year
SUBSEQUENT YEARLY ORDERS: Once the annual minimum is met
- Made-to-order $1500
- Ready-to-Ship $NONE
Prices: Prices listed are USD and valid for confirmed orders only, please login to view wholesale pricing
Order Items: Dimensions are approximate. Size, shape, glaze and clay color of each piece will vary due to the inherent characteristics of handmade ceramics
Lead Times: In stock work ships within 7-10 days. Please contact us directly to request expedited ship times
Made-to-order lead times are 16-20 weeks, but vary seasonally
Payment: Ready-to-Ship order payments are due when order is placed.
Shipping fees are set to 7.5% and will be adjusted before orders ships out
Opening Made-to-Order orders require a 50% deposit and the balance is due prior to shipping. Subsequent orders are due prior to shipping
Order Confirmation & Cancellation: Orders placed at a trade show are subject to final approval by MQuan. Changes & additions to the order must occur within 2 weeks of placing order
Shipping & Delivery: Orders are shipped, fully insured via UPS Ground
Customers are responsible for shipping costs and a $15/Box packing material fee
Backorders: Backorder shipping fees are the buyer’s responsibility. Partials will not be shipped without customers consent
Returns & Exchanges: Wholesale orders are final sale
Damaged or Incorrect Orders: Orders received damaged or with incorrect or missing styles must be reported within 3 days of receipt. For damaged work we ask that all packaging photographed and kept intact for insurance purposes
Packing Ceramics: Packing instructions for ceramics can be found HERE
Thank you!
MQuan Studio