WHOLESALE Terms

WHOLESALE TERMS- Retail Site

All in-stock wholesale orders placed on www.mquan.com are subject to confirmation and seasonal minimums

Pre-order product listings and items that do not not display a discounted wholesale price are not available via this site. Please contact sales@mquan.com to request pre-orders

Ready to Ship: All wholesale orders on this site, are for in-stock work only which can be found HERE

Order Items: Dimensions are approximate. Size, shape, glaze and clay color of each piece will vary due to the inherent characteristics of handmade ceramics

Wholesale Order Minimum: 

OPENING ORDER/YEAR: Opening wholesale order minimum is $2500 per year

SUBSEQUENT ORDERS: Minimum $2500 for made-to-orders & $1500 for ready-to-ship

Prices: Prices listed are USD and valid for confirmed orders only

MSRP: Wholesale discount is 57% with the exception of Curtains which are 50% 

Lead Times: In stock work ships within 7 days

Payment: Payment is due when wholesale 'Ready to Ship'orders are placed online. Shipping fees are set to 7.5% and will be adjusted before orders ships out

Order Confirmation & Cancellation: Orders placed at a trade show are subject to final approval by MQuan. Changes & additions to the order must occur within 2 weeks of placing order

Shipping & Delivery: Orders are shipped, fully insured via UPS Ground

Customers are responsible for all shipping costs and a $15/Box packing material fee

Backorders: Backorder shipping fees are the buyer’s responsibility. Partials will not be shipped without customers consent

Returns & Exchanges: Wholesale orders are final sale

Damaged or Incorrect Orders: Orders received damaged or with incorrect or missing styles must be reported within 3 days of receipt. For damaged work we ask that all packaging photographed and kept intact for insurance purposes

Packing Ceramics: Packing instructions for ceramics can be found HERE

Thank you!

MQuan Studio