WHOLESALE Terms

WHOLESALE TERMS

All wholesale orders placed are subject to confirmation and seasonal minimums

Ready-to-Ship: Ready to ship inventory & select pre-order categories can be ordered via www.mquan.com. Please note this site does not represent the entire collection

Made-to-Order: Made-to-order from the entire collection can be placed via wholesale.mquan.com

Accounts: Separate accounts are required to login for each site 

Wholesale Order Minimums: 

NEW ACCOUNTS: $1500 Wholesale ready-to-ship and/or made-to-order

Currently we are not opening any new online-only stockists

For designers with brick & mortar shops, MQuan Studio must maintain a physical presence to maintain a wholesale account status

RE-ORDERS: 

  • Made-to-order $1500 Wholesale
  • Ready-to-Ship $NONE

Deposits:

  • Initial order for new accounts- 50% Deposit
  • Existing accounts- 20% Deposit

Prices: Prices listed are USD and valid for confirmed orders only, please login to view wholesale pricing

Lead Times: In-stock work ships within 7-10 days. Please contact us directly to request expedited ship times

Made-to-order lead times are 12-20 weeks, but vary seasonally

Order Items: Dimensions are approximate. Size, shape, glaze and clay color of each piece will vary due to the inherent characteristics of handmade ceramics

Payment: Ready-to-Ship order payments are due when order is placed

Shipping fees are calculated correctly for Wholesale Orders, so please not that shipping amount will be adjusted after packed and an additional shipping fees may be incurred

Opening Made-to-Order orders require a 25% deposit and the balance is due prior to shipping. Subsequent orders payments are due prior to shipping

Order Confirmation & Cancellation: Orders placed at a trade show or online are subject to final approval by MQuan. Changes & additions to the order must occur within 2 weeks of placing order

Shipping & Delivery: Orders are shipped, fully insured via UPS Ground

Customers are responsible for shipping costs and a $15/Box packing material fee

Backorders: Backorder shipping fees are the buyer’s responsibility. Partials will not be shipped without customers consent

Returns & Exchanges: Wholesale orders are final sale

Damaged or Incorrect Orders: Orders received damaged or with incorrect or missing styles must be reported within 3 days of receipt. For damaged work we ask that all packaging photographed and kept intact for insurance purposes

Packing Ceramics: Packing instructions for ceramics can be found HERE

Thank you!

MQuan Studio