WHOLESALE Terms

WHOLESALE TERMS

All wholesale orders placed are subject to confirmation and seasonal minimums

Ready-to-Ship: Ready to ship inventory can be ordered via www.mquan.com

Made-to-Order: Made-to-order can be placed via wholesale.mquan.com

Accounts: Separate accounts are required to login for each site

Wholesale Order Minimums:

NEW ACCOUNTS: $1500 ready-to-ship or made-to-order

RE-ORDERS:

Made-to-order $1500
Ready-to-Ship $NONE

Prices: Prices listed are USD and valid for confirmed orders only, please login to view wholesale pricing

Lead Times: In-stock work ships within 7-10 days. Please contact us directly to request expedited ship times

Made-to-order lead times are 12-20 weeks, but vary seasonally

Order Items: Dimensions are approximate. Size, shape, glaze and clay color of each piece will vary due to the inherent characteristics of handmade ceramics

Payment: Ready-to-Ship order payments are due when order is placed

Shipping fees are set to 7.5% and will be adjusted when actual shipping is calculated

Opening Made-to-Order orders require a 25% deposit and the balance is due prior to shipping. Subsequent orders payments are due prior to shipping

Order Confirmation & Cancellation: Orders placed at a trade show or online are subject to final approval by MQuan. Changes & additions to the order must occur within 2 weeks of placing order

Shipping & Delivery: Orders are shipped, fully insured via UPS Ground

Customers are responsible for shipping costs and a $15/Box packing material fee

Backorders: Backorder shipping fees are the buyer’s responsibility. Partials will not be shipped without customers consent

Returns & Exchanges: Wholesale orders are final sale

Damaged or Incorrect Orders: Orders received damaged or with incorrect or missing styles must be reported within 3 days of receipt. For damaged work we ask that all packaging photographed and kept intact for insurance purposes

Packing Ceramics: Packing instructions for ceramics can be found HERE

Thank you!

MQuan Studio